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Our Programs

  

 

Interact has four core programs. To meet the diverse needs of the customers we’ve served over 25 years, we have created versions of our programs that are tailored in a variety of ways.

Versions that use different time parameters to accommodate scheduling constraints, training history, and skill levels of participants

  • One-day programs

  • Two-hour sessions

  • Half-day sessions

Versions for specific categories of employees

  • Executives, managers, and supervisors

  • Project managers, individual contributors and team members

Versions for specific industries

  • Manufacturing

  • High-tech and software development
  • Banking and financial services
  • Health care
  • Call centers
  • Prisons
  • Pharmaceutical
  • And more

Interact's Series Programs

  1. Performance ManagementTM: Managing, Coaching, and Reviewing Performance
Builds skills to help managers who supervise people to set objectives, provide feedback, and hold people accountable as part of their formal and informal performance review and coaching responsibilities.
 
  2. Managing Beyond AuthorityTM MBATM: Getting Results without Pulling Rank
Builds skills to help executives, managers, and project managers establish the long-term credibility and trust required to get results without having to rely on position power.
 
  3. Performance Problem SolvingTM - PPSTM: Improving Performance by Influencing People
Builds skills to help people solve problems, improve commitment, and strengthen working relationships.
 
  4. Conflict ManagementTM: Defusing Anger and Finding Common Ground
Builds skills to help individuals address explosive situations and turn disagreements into positive business results.
 
 

Interact's Series Programs
  1. Team ConsensusTM: Making Decisions in a Team Environment
Builds skills to help people effectively analyze problems, gather data, make decisions, implement action plans, and track outcomes.
 
  2. Team ProcessTM: Keeping Meetings Effective and Efficient
Builds skills to help people prepare for and run effective meetings
 
  3. Team BuilderTM: Creating Effective Work Teams
Builds skills to help members of work teams understand their roles and responsibilities, and the results they must achieve.